Return Policy

At Naviika, we take pride in offering 100% natural, high-quality fragrances. Due to the nature of our products, we do not accept returns once an order has been shipped.

Policy Details:

• All sales are final. We do not accept returns or exchanges.
• If you receive a defective or incorrect item, please contact us within 48 hours of delivery at contact@naviika.in with your order details and images of the issue.
• We will review your request and, if applicable, provide an exchange or an appropriate resolution.

Return Exceptions (Customer-Paid Return Shipping):

While returns are generally not accepted, we may approve exceptional cases where customers wish to return unused, defective products within 7 days of delivery. If approved:

• Customers must cover the return shipping costs and use a trackable shipping service.
• Once we receive and inspect the product, a refund or exchange will be processed at our discretion.

For any further assistance, feel free to reach out to us at contact@naviika.in or via WhatsApp at +91 9478346083.